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Searching for the right used car can be difficult: year of vehicle, condition, options, etc. Although I did not end up buying a vehicle from Peninsula I found Keith and Matt to be extremely honest and upfront about everything. They offered fair value for my trade, explained why it was worth what it was, and were extremely easy to deal with. Only reason I did not buy from them was I found the exact vehicle I was looking for on another lot. More than happy to return on my next vehicle. 5 Stars.
a week ago
I started the process of looking for an SUV and Peninsula Automotive caught my eye when I noticed they had the vehicles I was interested in, in stock and for a very fair price. I contacted Marcus and he was very attentive to my needs and to what I wanted to spend on a lease on either an X1 or an X3. He immediately emailed me with a price breakdown for both models and a very detailed description of every question I had asked. Marcus was also able to provide me with a rough trade-in value via email without seeing the unit in person which gave me a better idea of what everything would look like if I actually went ahead and leased either of these units. He suggested the X1 was a better fit for me both vehicle wise and cost wise and I agreed with him. I booked an apt to come see the X1 and Marcus was very accommodating to my busy schedule, he said to take my time getting to the dealership and that he would be waiting for me. When I arrived I was welcomed by Marcus and we went over the numbers once again and then went to see the vehicle live in person. He offered a test drive and it was a very pleasant experience and I really enjoyed the drive in the X1- it felt perfect and a nice transition from a sedan. I never felt any bit of pressure to purchase this unit at all, it felt like this decision was totally up to me 100% and Marcus was just guiding me to see if this was the right choice for what I was looking for, and it was! He stayed past business hours to assist me, he was very friendly, helpful, efficient and knowledgeable. After that initial visit I was emailing Marcus back and forth with questions about leasing the X1, and about my trade in and he was extremely informative and answered every single question I had in a very timely manner. Marcus made the entire experience very simple, clear, and took care of everything including my window tint and my rim dip. I did not have to do very much on my end to close this deal. He even arranged to have one of this workers come out to my place of employment to pick-up my licensing information so it would not inconvenience my day! Peninsula Automotive has really impressed me with outstanding customer service. I felt as though all of the attention was on me when I was looking for a unit. Marcus was very focused on getting me exactly what I wanted without leaving me hanging. His communication and daily updates really exceeded my expectations. I am very happy I chose to lease my X1 at Peninsula Automotive and will most definitely be a returning client along with many positive referrals.
2 weeks ago
They have a great team at Peninsula that make the buying process easy. No pressure or hard sell here. My expectations were met or exceeded on all fronts, including the vehicle I purchased. Highly recommended
a month ago
Wide selection of quality cars, complete transparency and honest staff. I was a skeptical customer but everyone won me over. FIVE STARS. Sales staff, business manager, even the detailers - personable, warm & friendly. Very genuine. Sale / trade-in was straightforward and easy as it should be, and everyone walked away (I drove), happy. When I upgrade, I will start here first and I know I will drive away happy again.
a month ago
Very HONEST and FRIENDLY staff. The best value for my trade in and will definitely come back here for my next car. Highly recommended.
a month ago
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